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Terms &

Terms and Conditions

This document establishes the Terms and Conditions of Use, from now on "Terms and Conditions" of the website, from now on the "Web Page", which can be accessed through the Portal. Access to this Portal is offered free of charge on the condition that you fully accept the Terms and Conditions contained herein.

By accessing the Web Page YOU ASSUME THE OBLIGATION TO ACCEPT AND RESPECT THE TERMS OF USE (explained below), LEGAL NOTICES, PRIVACY POLICY, PERSONAL DATA PROTECTION POLICIES and all disclaimers and terms and conditions contained in this site.

Likewise, by entering the Web Page you acquire the quality of user, thereby accepting from that very moment, fully and without reservation, the present Terms and Conditions, as well as the particular conditions that, if applicable, complement, modify or replace these Terms and Conditions, when applicable, in relation to all the services and contents of the Web Page.

About the website

The website is the portal or web page of MONDELEZ JAMAICA, LTDA, hereinafter, MONDELEZ, which offers information to users about the company and, particularly, about the Oreo product, such as but not limited to: Oreo recipes, presentations and news of interest about Oreo, promotions and related activities, the history of Oreo, among others. This website offers the use of various services and content related to Oreo and the company. is a domain name owned by MONDELEZ JAMAICA, a commercial company incorporated under the laws of Jamaica, dedicated mainly to the distribution and wholesale trade of food products.

Disclaimer and Limitation of Liability

By using the Web Site, you expressly agree that your use of the Web Site is at your sole risk and responsibility. The Web Site is made available on an "as is" and "as available" basis. Neither MONDELEZ nor its respective officers, directors, employees, agents, third party content providers, designers, contractors, distributors, vendors, sponsors, licensors and others warrant that use of the Web Site will be uninterrupted or error-free. It is declared that the content provided in the site is for use in the territory of the Republic of Jamaica (hereinafter, the "Territory").

In no event shall MONDELEZ be liable for any direct, indirect, incidental, special or consequential damages arising out of the use of or inability to use the Web Site, including, but not limited to, damages arising out of your reliance on information obtained from the Web Site that results in errors, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any other type of operational error. The foregoing limitation of liability shall apply in any legal action, even if an authorized representative of MONDELEZ has been advised or should have been aware of the possibility of such damages.

We make every effort to ensure that access to the Web Site is secure and your personal information is protected; however, we cannot be held responsible for viruses, delays in operation or transmission, technological errors, tampering by unauthorized third parties, any event of technological invasion or manipulation or any other error in the operation of the Web Site.

Acceptance of Terms and Conditions of Use

The user admits having read and understood the Terms and Conditions of Use of the Web Page and agrees to abide by them and comply with all applicable laws and regulations that are part of the Jamaica legislation. In addition, when the user uses any service provided on this site, for example "chat", suggestion boxes, contests, promotional games, promotions, among others, will be subject to the rules, guidelines, policies, terms and conditions applicable to such service. If you do not agree to these Terms, you should refrain from using this site.

This site is controlled and operated by MONDELEZ and/or DIGITAS COLOMBIA from its offices located in Colombia. Those who choose to access this site from other countries do so on their own initiative and it is their responsibility to abide by applicable local laws. Any claim in connection with the use of this site and the material contained herein is governed by the laws of the Territory.

These Terms and Conditions are subject to change without notice at any time, at MONDELEZ's complete discretion. Consequently, each time the user accesses the Website, he/she must consult the Terms and Conditions of Use, legal notices and privacy policy in effect at that time. If you are not satisfied with the Web Page, its content, terms of use or legal notices, you agree that the only available solution is to stop using the Web Page.

You are prohibited from misusing the Web Site, misrepresenting your identity, using purchasing agents, and engaging in activities that are fraudulent or contrary to applicable laws in the Territory.

Intellectual Property Rights

All computer, graphic, advertising, photographic, multimedia, audiovisual material, trademarks, logos, distinctive signs, domain names, computer programs and/or designs, as well as all contents, texts and databases made available on this site are the sole and exclusive property of MONDELEZ, or in some cases, of third parties who have authorized MONDELEZ to use and/or exploit them (hereinafter, the "Contents").

All the contents of the Web Page are protected by the rules on copyright, trademarks, intellectual property and by all applicable national and international regulations. The OREO trademark as well as the logos used are duly registered in Jamaica before the Intellectual Property Registry, as well as in other countries. Therefore, the user is expressly prohibited from modifying, altering, deleting, either totally or partially, the notices, trademarks, commercial names, commercial signs, advertisements, logos, distinctive signs and, in general, any indication that refers to the ownership of the information contained in this website.

Except as expressly provided in these Terms and Conditions, any act of copying, reproduction, modification, creation of derivative works, sale or distribution, display of the contents, in any manner or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of MONDELEZ or in its absence the copyright holder, is prohibited. In no case do these Terms and Conditions confer any rights, licenses and/or authorizations to perform the acts described above. Any unauthorized use of the contents will constitute a violation of these Terms and Conditions and of the current regulations on trademarks, copyrights and/or other applicable national and international intellectual property regulations.

In the event that the user creates content and uploads or shares it on the Website, the user expressly accepts and transfers to MONDELEZ all applicable economic rights of copyright and other intellectual property rights, unless the promotional activity is regulated independently by MONDELEZ.

Linking, Deeplinking and Framing

The use of the names and/or logos, trademarks and any other distinctive signs of its property as hypertext links or any other form ("links") directed to Internet sites whose URL is different or, unless the establishment of a link of this nature is approved by MONDELEZ in advance and in writing, in which case it must comply with the criteria and design and advertising manuals established by MONDELEZ. MONDELEZ reserves the right to request the removal of links that have been established on websites without its express and prior authorization. The non-observance of these prohibitions will be a violation of intellectual property rights on the contents and Industrial Property rights.

Visits to the Web Page and its hyperlinks

As indicated, the provision of and access to the different services and contents of the Web Page is free of charge for users.

The visits made by the user to the different hyperlinks included in this web site will be made exclusively at the users' own risk, even when the hyperlinks refer to other pages owned by MONDELEZ or by any company related to it. It is to clarify that under no circumstances MONDELEZ will be responsible for the contents or services made available to the public in the Web Page from which the hyperlink is made nor for the information and manifestations included in the same.

Likewise, it is made clear that the total or partial reproduction of any of the services or Contents of the Web Page is not allowed and that Deep-links will not be established with the pages of the Web Page or its services nor will a browser or a border environment be created on them.

Use of the Site, its Services and Contents

The user undertakes to use the services and Contents offered on the Site in a diligent, correct and lawful manner and undertakes to comply with all applicable national and international regulations.

Likewise, the user is solely responsible for all his acts or omissions and, in particular, undertakes not to engage in the conduct described below:

Use the contents in a manner, with purposes or effects contrary to law, morality and generally accepted good customs, or public order.

Use the contents and, in particular, information of any kind obtained through the Web Page or the services offered through it to distribute, transmit, forward, modify, refuse or report advertising or the contents of the website for the purpose of direct sales or for any other commercial purpose, unsolicited messages addressed to a number of people regardless of their purpose, as well as to refrain from marketing or disclosing in any way such information. Consequently, the user may download the material published here, on paper or computer support, only for personal purposes and with the citation of the source.

Use the Contents and services of the Web Page for commercial or advertising purposes, other than those strictly permitted.

Infringe any intellectual property right.

Upload files that contain viruses or that may cause security problems.

Endanger the integrity of the Web Page.

Violate the right to privacy of other users and persons.


Any question related to the use of the contents, with the establishment of links or any suggestion or proposal of collaboration, may be addressed to MONDELEZ in Jamaica to the customer service line (include line number) or through email (include email).


Disclaimer and Warranties


In accordance with Jamaica law, the materials contained in this site, including, without limitation, text, graphics and links, are provided on an "as is" basis, without warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, non-infringement or other violation of rights. MONDELEZ reserves the right to correct any errors, omissions or inaccuracies, change or update the same at any time without notice.

Limited Liability. Notwithstanding any mandatory provisions of applicable law, MONDELEZ assumes no liability whatsoever, including any liability for any damages or injury, including, but not limited to, loss of data or profits, existence of viruses, results of use or inability to use the material on this site, lost business opportunities, or any other damages, even if the user has advised us of the possibility of such damages, or for any claims by third parties, except as expressly provided herein. Under the terms herein, MONDELEZ assumes no responsibility for the information provided on the Web Site, including, but not limited to, information regarding products and/or services, notes of interest, opinions, practical advice, recipes, promotions, and resolution of concerns. MONDELEZ assumes no responsibility for problems or the impossibility of using the site or any of the pages that comprise it, including but not limited to events such as server or connection problems, interruptions in communication, technical problems. In the event that the use of the material on this site results in the need for servicing, repair or correction of equipment or information, the user assumes any costs thereof.


The user agrees and undertakes to indemnify MONDELEZ against any action, suit or claim (including attorney's fees and court costs) arising out of any breach by the user of these terms and conditions including, without limitation (i) for any aspect of the use of the Web Site and its solutions, of the information contained on or through the Web Site, (ii) for libel, slander, negligence, misrepresentation, defamation, misrepresentation, or misrepresentation in any way, including, but not limited to (i) the use of the Web Site and its solutions, of the information contained on or through the Web Site; (ii) for libel, defamation or any other infringing conduct by the user in the use of the Web Page or e-mail; (iii) for violation of laws or international treaties relating to copyright or intellectual property rights contained or available on or through the Web Page; or (iv) for the use of the Web Page and its solutions by any unauthorized person accessing the Web Page.


Cookies are small data files that websites such as the Web Site or e-mails store on your browser and optionally on your hard drive. Cookies allow us to "remember" information about your preferences and session, and allow you to move within areas of our websites without re-entering your data. This makes it possible to create a more personalized and convenient shopping experience. MONDELEZ uses a third party to place cookies on your computer to collect non-personally identifiable information. Although cookies contain a unique user number, they do not collect or store any personally identifiable information. Although you can set your Internet browser to not accept cookies, cookies are required in order to view, create an account, or make purchases through the Site. If you do not have cookies enabled, you will not be able to use the Website.

Collection and Use of Personal Data

Personal data and information that the Site may collect during normal use of the Site will be used to monitor the use and further development of the Site. When the user contacts the Website, it may be possible that data such as name, identity document, occupation, date of birth and address may be stored for the purpose of responding to the user's requests.

Our Data Processing Policy can be consulted at the following link: (include a link to the Privacy Policy).

Advertising and promotions included in the Web Page

The advertising and promotions included in the Web Page are carried out in accordance with the regulations in force in Jamaica. It is important to point out that the information provided to the consumer is clear, truthful, sufficient, timely, verifiable, understandable, accurate and suitable to avoid any confusion and/or risk of error for consumers. Likewise, it is important to indicate that, in the event that promotions or promotional games are included in the Web Page, they will have their own terms and conditions, as well as all the minimum information required by the applicable regulations.

MONDELEZ is a guarantor of the consumers' rights and therefore it is concerned and tends to keep at the disposal of the consumers all the information required for their purchase choices. In this sense, MONDELEZ has the channels and means for consumers so that, in case they consider their rights injured or violated, they can submit their requests to the company in order to give them the corresponding processing and solution.

Likewise, it is hereby stated that the Oreo product, as well as its labels, communications and advertising comply with the applicable health and consumer protection regulations. All this in order to support and guarantee the rights of consumers and customers of the company.

Based on this, any request, complaint or claim related to consumer rights or any suggestion or proposal for collaboration, may be addressed to MONDELEZ in Jamaica at the customer service line (include line number) or via email (include email).

Applicable Law and Jurisdiction

The Web Page is intended only for Jamaica. The products and services on the Website are only available for Jamaica.

Any claim or dispute relating to the Web Site shall be governed by the laws of Jamaica.